Cancellation and Refund Policy

At Omega Book World, we strive to ensure customer satisfaction. Please review our cancellation and refund policy:

Order Cancellation by Customer:
- You can cancel your order within 24 hours of placing it by contacting us at [email protected].
- Once the order is shipped, cancellation requests will not be accepted.
Order Cancellation by Omega Book World:
- We reserve the right to cancel orders under certain circumstances, such as:
  - Unavailability of products.
  - Payment issues or fraudulent activity.
In such cases, the full amount will be refunded to your original payment method.

Refunds are applicable under the following conditions:
- Order Cancellation: If the order is canceled within the allowable timeframe, a full refund will be issued.
- Product Returns: Refunds are processed after the returned product passes our quality checks.
- Refunds will be credited to your original payment method within 7-14 business days of approval.
Non-Refundable Items:
- Products that are damaged, used, or do not meet our return criteria.
- Digital downloads or items marked as “final sale.”